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4 service streams
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The Aqada Service streams

Aqada provide management support and strategic change programmes under 4 broad catagories



Within these 4 catagories there are a set of programme elements that combine to cretae a management toolbox to help our Clients drive forward their organsiations to the next stage in their evolution


Strategic ChangePerfect Service
 Delivery		Customer focus
 and CRM		Staff engagment
•Business
 transformation 		•Service
 “health check” 		•Customer
 Service as a
 differentiator 		•Team
 engagement
•Making a plan
 operational reality 		•Bottom line
 impact 		•Making a
 business easier
 to deal with 		•Culture change
•Cost reduction
 and commercial
 controls 		•Improving 
 operational
 performance 		•CRM
programme
 development 		•Training
and coaching
•Building firm
 foundations 		•E business
 Online channel
 management 		•Building a
 performance
 culture 		•Building high
 performance
 teams
•Creating a truly
 international
 business 		•Multi channel
 service delivery 		•Customer at
 the heart of
the service		•Ambassadors
 and advocates
•Partnership
 management 		•Shared service
 centres 		•Values mean
 value 		•Mind sight
 programmes

Contacting AQADA

Please let us know what your needs and questions are, we will be more than happy to help. You can reach us on + 44 (0) 7930 400 721 or + 44 (0) 208 549 3903 and by email at julianknott@aqada.co.uk. or janechadburn@aqada.co.uk. We are looking forward to hearing from you.