AQADA help successful, ambitious organisations, facing new strategic challenges, to raise performance and realign to overcome, and take advantage of, changing market dynamics.
Aqada Can Help Your Organisation
We help your organisation navigate the challenging competitive environment.
We help create a route-map to guide you through the ever changing business landscape.
Aqada:
The Performance Management Company
We align your business to help you
take advantage of the opportunities in the marketplace.
What we do for commercial organisations:
Improve profitability, by enhancing and aligning the service
offering to customers
All the vital one-to-one “touch
points” where employees and services have direct contact with customers' that
have direct impact on the organisations reputation and profit
What we do for charitable organisations:
Prepare them for the competitive environment, enhance services to beneficiaries while protecting the charitable ethos
All the “touch points” where employees,volunteers and services have contactwith beneficiaries, their families , the wider community and stakeholders, thathave direct impact on the organisations reputation and ability to fulfil it’s charitable objectives
Why Do Customers Choose Your Organisation, And Stay
With You For Life?
The
post-Brexit and post-US election, business environment is increasingly unpredictable and ambiguous, competitive
advantage is difficult to achieve and hard to sustain. Rivals are more
assertive, aggressive, innovative, and quick to copy initiatives!
To be successful, an organisation, operating in the commercial sector organisation, needs more than a great product,
strong brand, leading-edge technology and extensive sales and marketing
campaigns.
The
Internet, digital marketing and social media, big data, mobile technology, social
freedom, globalisation, and consumerism have changed customer demands and the
way an organisation does business.
Yet, some organisations continue
to do things in the same way they did - 10 years ago!
Beneficiaries, their family's, carers, volunteers, support services, funders and commissioners, management, staff, and community, the public and Government perceptions, expectations and demands have evolved.
For a charity: a worthwhile agenda, and cause is the
foundation-stone, but there is a definite need to build an organsitional
structure to communicate the vision and mission and to operate
efficiently and effectively.
The
Internet, digital marketing and social media, big data, mobile technology, social
freedom, globalisation, and consumerism have changed expectations, needs and demands of the beneficiary, their family's, carers. These same drivers have affected the support services, funders and commissioners and government atitudes and behaviours, methodologies and practices. Public and community perception has also evolved. This social, economic, political, environmental and technological changes have transformed the
way a charity, not-for-profit, NGO, social enterprise or public sector organisation, does business.
Yet, some organisations continue
to do things in the same way they did - 10 years ago!
A
world- class organisation must find quicker ways of doing things.
Communication
must be faster and more direct. The leadership must do things differently. Management
must do more with less, and people must change their way of thinking.
An
organisation must instil a performance culture and be efficient and effective
in every activity. It must constantly prove its value to customers, partners,
investors, staff, and management. The leadership team, must balance todays
priorities with a focus on the future - building firm foundations while ensuring
continuous evolution, operational realignment, and re-invention of service
delivery.
The challenge is not that so
much has changed – but that so many companies have not.
The
drivers include digitalisation,
big-data, and social media marketing campaigns, but the board need to
tackle them as 1)
strategic direction, 2) transformation and transition, and 3) future proofing.
The problem is that digital technology has been
layered on - not integrated.
Clarity
of purpose and strategic direction, customer-centric service, and leadership
decision-making based on accurate business intelligence are vital elements. Recruiting
people with the right attitude, training them, creating an environment for
innovation and initiative, and instilling organisation-wide values and ethos are
critical success factors.
AQADA:a bond; an unbreakable commitment; a knot – connecting and joining together in unison; a contract in good faith and honesty
Click on the link above to download our information document.
For more information about AQADA click on the the link to the slideshare AQADA introduction
Contacting AQADA
Please let us know what your needs and questions are, we will be more than happy to help. You can reach us on + 44 (0) 7930 400 721 or + 44 (0) 208 549 3903 and by email at julianknott@aqada.co.uk. or janechadburn@aqada.co.uk. We are looking forward to hearing from you.
Aqada Can Help Your Organisation
